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Human Resource Management - Discipline in Organizations Alison Course GLOBAL - Digital Certificate

Human Resource Management - Discipline in Organizations Alison Course GLOBAL - Digital Certificate

Learn how discipline is administered to staff by human resource professionals. Human resource managers play a key role in administering discipline in organizations. The course Human Resource Management - Discipline in Organizations begins by explaining what is meant by discipline and shows you how discipline is administered in organizations. You will learn why it is necessary for an organization to have disciplinary procedures and how you can have "just cause" for disciplining an employee. Next, the course teaches you about different issues that are involved in handling difficult employees. This involves learning how to manage insubordination from your staff, and you will also learn how workplace bullying can be effectively dealt with.Finally, you will learn how the need for discipline can be prevented by implementing human resource management processes and procedures that are inclusive and fair to all employees. These processes and procedures include effective recruitment and selection of employees, proper human resource planning, detailed performance appraisal methods, and fair compensation processes. This course will be of great interest to human resource management professionals who would like to learn more about implementing effective disciplinary procedures and those who are interested in human resource management as a career.

179 kr.

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Introduction to Quality Management Alison Course GLOBAL - Digital Certificate

Introduction to Quality Management Alison Course GLOBAL - Digital Certificate

Quality management is an integral part of the functioning of many businesses and organisations, both small and large, around the world. Of all quality management system regimes, the ISO 9000 family of standards is probably the most widely implemented worldwide.This course will introduce the learner to the whole area of quality management, standards such as ISO 9000 and its specifications and costs. The course explains Total Quality Management tools and why external benchmarking is used. The course also reviews service quality management and introduces Six Sigma quality.This course will be of great interest to all quality management professionals who would like to learn more about the application of quality management within an organisation, and to all learners who are interested in developing a career in the area of quality management.

179 kr.

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Diploma in Hospitality Management Alison Course GLOBAL - Parchment Diploma

Diploma in Hospitality Management Alison Course GLOBAL - Parchment Diploma

Learn more about the key principles, concepts and skills required in hospitality management, from the functions of different hotel departments to restaurant planning to food safety practices. The course Diploma in Hospitality Management takes you through the essential principles, concepts and skills required in the hospitality sector. The course begins by introducing you to the nature of hospitality, such as the relationship between the hospitality sector and tourism, the various types of accommodation and the different types of hotel guests and their requests. You will also learn about hotel management and the organization of hotel departments and their functions. For example, you will learn about the key duties of the front office department and housekeeping department, and the organization of these departments and the roles involved. The course also covers food and beverage services and its relationship to other hotel departments. You will learn about restaurant operations planning, the organization of the kitchen, menu objectives and planning, table setting and restaurant design and layout. Finally, you will learn about the food handling process, such as food safety and food contamination, and the importance of personal hygiene for catering practitioners. The course also discusses kitchen accidents and how to respond to them, and the procedures that must be in place to ensure staff safety when working with different types of equipment or in the case of fire. This free Diploma course will be of great interest to professionals working in hotels, restaurants, or any other hospitality service operation. This course will also be of great interest to any learner who would like to gain employment or a career in the hospitality sector.

787 kr.

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Diploma in Quality Management - Revised 2017 Alison Course GLOBAL - Digital Diploma

Diploma in Quality Management - Revised 2017 Alison Course GLOBAL - Digital Diploma

Learn about Quality Management standards and applying quality management practices. Quality management plays a key role in many businesses and organizations, and the ISO 9000 family of standards is probably the most widely implemented worldwide.The course Diploma in Quality Management will introduce you to quality management standards such as ISO 9000 and its specifications and costs. The course teaches you about topics such as Cost of Quality and what tools are used in Total Quality Management (TQM).Next, the course teaches you about Cost of Quality which is a term that's widely used but misunderstood - It isn't about the cost of creating a quality product or service, rather it's the cost of not creating a quality product or service. The course then reviews popular TQM tools including Checklists, Fishbone Diagrams, Histogram Charts, Plan-Do-Check-Act (PDCA) Cycle and Pareto Diagrams.The course also teaches you about service quality and how it can be applied within service industries. You will learn more about the practices and procedures that can be used to improve customer satisfaction. Implementing high service quality means that a business will meet customer needs while remaining economically competitive.This Diploma course will be of great interest to all quality management professionals who would like to learn more about the application of quality management within an organization, and to all learners who are interested in developing a career in the area of quality management.

542 kr.

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Diploma in Information Technology Management Alison Course GLOBAL - Digital Diploma

Diploma in Information Technology Management Alison Course GLOBAL - Digital Diploma

The Diploma in Information Technology Management is a course that explains why managers must understand how Information Technology plays a fundamental role in both the structure and control of the modern business. A successful manager must have an excellent grasp of the functionality, capabilities and effects of the technology that he or she must implement and manage.This course presents an array of the core concepts of Information Technology management. The course will review such key areas as corporate frameworks, software, databases, information systems, communications and management of personnel in relation to technology and from the point of view of the business manager.This course is ideal for management professionals who wish to gain an in depth understanding of the management of Information Technology in the modern corporation. The course is also ideal for those who would like to learn about the central role of Information Technology in today’s workplace.

542 kr.

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Diploma in Risk Management Alison Course GLOBAL - Parchment Diploma

Diploma in Risk Management Alison Course GLOBAL - Parchment Diploma

Learn more about risk and risk management practices and procedures. The course Diploma in Risk Management covers the key topics of risk management and will provide learners with an in depth knowledge of the field. All successful organisations take risks in order to survive and grow, and now more than ever, they need competent people to manage those risks. Throughout this course you will study the nature of risk management and the tools used by risk professionals to mitigate risk. In section 1 you will study the theory of risk management. You will learn about the various forms of risk that risk professionals protect their customers against and the fundamental tools that they use to do so. You will also learn about the various forms of insurance that offer protection against risk to their customers. You will study the process that insurers follow when deciding whether or not to insure a new customer. In section 2 you will study more specific areas of risk. You will learn about property and liability risk. You will study the various risks that property and liability owners face on a daily basis and the manner in which they mitigate such risks. You will then learn about the three life cycle risks that all individuals face, mortality, longevity, and health and disability. You will study the methods by which these risks can be mitigated. This free online Diploma course will be of great interest to anyone working in the area of risk management, those who wish to gain an insight into the industry, and anyone wanting to pursue a career as a risk manager . The course will also be of interest to small business owners who wish to learn more about mitigating the risks that they face on a daily basis.

787 kr.

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Introduction to Time Management Alison Course GLOBAL - Parchment Certificate

Introduction to Time Management Alison Course GLOBAL - Parchment Certificate

Introduction to Time Management is a course that will guide you on how to effectively and efficiently manage your time. Many people feel overwhelmed by the all the demands, distractions and interruptions of the working day, so time management is a very important skill to have in the modern workplace. This free online course will offer some suggestions for keeping the tide of external demands at bay and help you to develop a truly efficient routine and rhythm to your working day. Topics covered included the benefits of being organised, how to prioritise work and the importance of being in the right state of mind. This course offers the learner principles and suggestions to try out and which can be adapted to fit the circumstances of each individual. This course will be of great interest to all professionals and workers who feel that better time management skills will help them manage their working day more efficiently and effectively, and help them become more productive.

229 kr.

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Introduction to Marketing Management Alison Course GLOBAL - Digital Certificate

Introduction to Marketing Management Alison Course GLOBAL - Digital Certificate

Learn about core marketing concepts and effective marketing processes for building a successful business. Learn about the marketing process and how organizations conduct marketing by studying the course Introduction to Marketing Management. Effective marketing is essential in order for a business to be successful so it is important to have knowledge in the area.The course begins by introducing you to the process of marketing. You will learn how the marketing process operates. You will be introduced to core marketing concepts that are important to know before conducting any marketing. You will also learn about real-world examples where different companies have either failed or succeeded in their marketing strategy.Next, you will learn about how services are marketed. You will learn how the marketing of services is different to the marketing of goods. You will learn how marketing theory has changed over the years and what marketing theory is prevalent today. Finally, you will learn about the limitations that can exist with marketing theory. You will also learn about criticisms that have been made about marketing theory. This will give you a broad view of the advantages and disadvantages of marketing.This course will be of great interest to business professionals and those who want to learn about the basics of marketing in the modern world.

179 kr.

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Introduction to Time Management Alison Course GLOBAL - Digital Certificate

Introduction to Time Management Alison Course GLOBAL - Digital Certificate

Introduction to Time Management is a course that will guide you on how to effectively and efficiently manage your time. Many people feel overwhelmed by the all the demands, distractions and interruptions of the working day, so time management is a very important skill to have in the modern workplace. This free online course will offer some suggestions for keeping the tide of external demands at bay and help you to develop a truly efficient routine and rhythm to your working day. Topics covered included the benefits of being organised, how to prioritise work and the importance of being in the right state of mind. This course offers the learner principles and suggestions to try out and which can be adapted to fit the circumstances of each individual. This course will be of great interest to all professionals and workers who feel that better time management skills will help them manage their working day more efficiently and effectively, and help them become more productive.

179 kr.

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Modern Human Resource Management - Recruitment and Selection Process Alison Course GLOBAL - Digital Certificate

Modern Human Resource Management - Recruitment and Selection Process Alison Course GLOBAL - Digital Certificate

Learn the steps to an effective recruitment and selection process. Modern Human Resource Management - Recruitment and Selection Process teaches you in detail the process HR professionals or managers go through as they define and prepare job specifications and employment compensation packages to attract the right candidates to fill job positions. The course also describes the processes involved in the planning and conducting of professional interviews. The course first introduces you to the main points in the recruitment process as it relates to HRM, the laws related to the employment cycle and the different recruitment strategies such as recruiting from a variety of sources to ensure diversity. The development of a job analysis, job description, and job specifications are also discussed as well as the factors involved in advertising a job to help maintain a multicultural work environment. Next, you will learn about the steps involved in the selection process such as criteria development, application and résumé review, test administration as well as the major categories of employment tests. Different interview styles and techniques are reviewed, as well as how to choose the right type of interview for the job and the formal and legal steps involved in making an official job offer. Finally, the course introduces you to the concepts involved in compensation planning and development such as providing the basic salary, holiday pay, health benefits and retirement packages. The differing types of pay systems and the internal and external factors that affect them are also discussed as well as the main types of employment compensation packages common in US firms. This course will be of great interest to all HRM professionals and managers who would like to learn more about modern human resource selection and recruitment procedures, and to all learners who are interested in HRM as a career.

179 kr.

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Essential Management Skills for the Workplace Alison Course GLOBAL - Digital Certificate

Essential Management Skills for the Workplace Alison Course GLOBAL - Digital Certificate

Learn essential time and change management workplace skills that will make you a better manager.The course Essential Management Skills for the Workplace will teach you to essential workplace skills that will help you be a more effective and successful manager.The course begins by introducing you to aspects of change management and how to implement change within a business or organisation. You will then learn about bargaining and the strategies you can use to increase your bargaining power. You will learn about the five qualities that all workplace objectives should have and how they should be SMART - Specific, Measurable, Attainable, Relevant and Time-bound. You will learn about assertiveness and how assertive behaviour is the emotionally intelligent mid-point on a scale which starts with passive at one end and leads to aggressive at the other. You will also learn how to reflect an inner confidence outwardly by being serious about your appearance, making eye contact with the other person, and controlling your hands, feet and facial expressions.You will learn how to prioritise tasks - important tasks need not become urgent if they are planned and executed well. Urgent tasks often help others achieve their goals and are not necessarily important. You will learn more about the four Cs of motivation in the workplace - Contribution, Cohesion, Compensation and Comfort. You will learn about the stages of development that all teams go through, from the forming stage where team members get to know each other right through to the adjourning stage (wrapping up the task and breaking up the team).Finally, you will be introduced to virtual teams which are a group of people who work together across time and space; their links strengthened by use of electronic communication technology. You will learn about the benefits of virtual teams for both employers and employees.This course will be of great interest to existing junior managers or those wishing to move into the managerial l...

179 kr.

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Change Management - Organizational Capacity for Change Alison Course GLOBAL - Digital Certificate

Change Management - Organizational Capacity for Change Alison Course GLOBAL - Digital Certificate

Learn to assess organizational capacity for change and the tools and processes for implementing successful change. Change Management - Organizational Capacity for Change is a course that presents you with a range of factors, which if implemented effectively, can result in an organization developing a positive capacity for change. A positive capacity for change is perhaps one of the most valuable traits that an organization can possess in today's market. It helps assure management and stakeholders that if the organization encounters a period of change, they have the necessary means in place to deal with it. It also reminds staff of the fact that change is unavoidable and needs to be embraced rather than feared if organizations wish to remain relevant. This course will help you develop the skills necessary to develop such a capacity within an organization. First you will learn about the factors that must be in place for an organization to possess a positive capacity for change. You will study eight key factors that research suggests helps develop a positive organizational capacity for change. Each factor focuses on a different element of the organization such as: the role of middle management, the creation of a culture of accountability, and the role trust plays in the process. Next you will study a range of tools and processes that help implement change across an organization. By studying these tools and processes, you will develop the skills necessary to help individuals, teams, and large systems, come to terms with change when it has been implemented. This course will be of great interest to professionals working in an industry that is currently experiencing, or will soon be experiencing change, and wish to play a prominent role in the change management process. The course will also be of interest to small business owners who wish to learn more about guiding their business and employees through a period of change.

179 kr.

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Introduction to Service Management Alison Course GLOBAL - Digital Certificate

Introduction to Service Management Alison Course GLOBAL - Digital Certificate

Learn more about business services and customer relationship management. The course Introduction to Service Management introduces the topic of managing business services, how to make business services more effective and efficient, and how to improve customer relationship management. The course begins by introducing you to the topic of service management and the elements of service management such as how best to serve customers in the modern business environment, what the product service systems are, what the service act comprises of, and how to ensure seamless service to customers both within and outside an organisation. Few services are totally intangible as they often contain elements with tangible properties - these services are said to be intangible-dominant. You will learn how business services are those that market offerings which are intangible-dominant, and the course introduces you to important service dimensions: Intangibility, Heterogeneity, Inseparability and Perishability. You will also learn about marketing methods and strategies used to overcome intangibility. Finally, you will learn about developing a service blueprint, how to fail proof a service and why services should be redesigned. This course will be of great interest to all business service professionals and business owners that offer services to customers and who would like to learn more about managing and improving business services.

179 kr.

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Diploma in Hospitality Management Alison Course GLOBAL - Digital Diploma

Diploma in Hospitality Management Alison Course GLOBAL - Digital Diploma

Learn more about the key principles, concepts and skills required in hospitality management, from the functions of different hotel departments to restaurant planning to food safety practices. The course Diploma in Hospitality Management takes you through the essential principles, concepts and skills required in the hospitality sector. The course begins by introducing you to the nature of hospitality, such as the relationship between the hospitality sector and tourism, the various types of accommodation and the different types of hotel guests and their requests. You will also learn about hotel management and the organization of hotel departments and their functions. For example, you will learn about the key duties of the front office department and housekeeping department, and the organization of these departments and the roles involved. The course also covers food and beverage services and its relationship to other hotel departments. You will learn about restaurant operations planning, the organization of the kitchen, menu objectives and planning, table setting and restaurant design and layout. Finally, you will learn about the food handling process, such as food safety and food contamination, and the importance of personal hygiene for catering practitioners. The course also discusses kitchen accidents and how to respond to them, and the procedures that must be in place to ensure staff safety when working with different types of equipment or in the case of fire. This free Diploma course will be of great interest to professionals working in hotels, restaurants, or any other hospitality service operation. This course will also be of great interest to any learner who would like to gain employment or a career in the hospitality sector.

542 kr.

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Introduction to Management: Analysis & Strategies Alison Course GLOBAL - Parchment Certificate

Introduction to Management: Analysis & Strategies Alison Course GLOBAL - Parchment Certificate

This course is an introduction to management analysis and strategies. The course Introduction to Management: Analysis & Strategies will introduce you to principles of management that show you how to plan, organize, lead, and control your business or organisation. The course begins by introducing you to the different tools which can be used when analyzing a management strategy, as well methods of internal analysis. Next, the course reviews analytical methods that can be used by management, focusing on external, network, and social needs analyses. You will be introduced to the PESTEL methodology, and you will learn about the difference between upstream and downstream markets, as well as the meaning of industry, and the top three ethical concerns of social network analysis. The course then introduces you to the meaning of strategy and strategic management. You will learn about different kinds of strategy such as differentiation, focus strategy, or customer intimacy strategy. You will also be introduced to management by objectives (or MBO). You will learn about different internal factors to consider when creating a management strategy, particularly how to use the balanced scorecard to group goals, objectives, and metrics in different areas of an organization such as finances. The course also reviews organizational control, corrective action, and operational controls within management. This free online course will be of great interest to professionals working in the business management and who would like to learn more about the application of analytical and strategic methods in management. It will also be of interest to business owners seeking to improve the management of their operations, or even someone who is simply interested in the theories and tactics of management.

229 kr.

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Diploma in Business Process Management Alison Course GLOBAL - Digital Diploma

Diploma in Business Process Management Alison Course GLOBAL - Digital Diploma

Major advances in technology have resulted in the widespread implementation of information systems into businesses and organizations. The management of processes and data are critical to the overall success of a business.Alison's diploma course introduces you to business processes and their management. The course will explain business intelligence and knowledge management systems, systems analysis, systems design and systems implementation. It will also give you a basic knowledge and understanding of how to design, test and implement information systems for a business process.This business diploma course will be of great interest to business professionals, as well as any learner wanting to expand their knowledge and understanding of business process management.

542 kr.

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Introduction to Modern Human Resource Management Alison Course GLOBAL - Parchment Certificate

Introduction to Modern Human Resource Management Alison Course GLOBAL - Parchment Certificate

Learn more about the fundamental practices and procedures of modern human resource management. Learn about the practices and procedures used in modern human resources (HRM) departments by studying the course Introduction to Modern Human Resource Management. The course outlines the processes HR professionals go through to ensure they have the right employees at the right time to make sure the company is both productive and profitable. The course first introduces you to the seven main roles that HRM plays in business and why, in a constantly changing world, the HRM function is key to success. You will also learn about the array of skills needed to deal with a variety of HR situations and the challenges facing HRM today. Strategic planning is necessary to tie company objectives with HRM objectives and the course covers the steps in the development, writing and implementation of strategic plans, and how those plans should be developed. The course also introduces you to the employment cycle: from recruitment and selection, to job analysis and performance appraisals. Finally, the course introduces the concept of diversity and multiculturalism, discusses the diversity aspect of business, and why multiculturalism is so important to ensuring a healthy organization. This course will be of great interest to all HRM professionals who would like to learn more about modern human resource practices and procedures, and to all learners who are interested in HRM as a career.

229 kr.

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Diploma in Project Management Alison Course GLOBAL - Parchment Diploma

Diploma in Project Management Alison Course GLOBAL - Parchment Diploma

Learn how to successfully manage and accomplish projects in any industry. This course will provide you the essential fundamentals of project management. Become a well-trained professional with certification!Explore essential project management basicsEffective Project Management course is an intensive, online training during which you will learn different ways of efficient project management. Discover the entire life cycle of the project. Learn key techniques and tools ensuring the project completion on time, without exceeding the budget and in accordance with the anticipated scope. You will be also equipped with basic tools and templates necessary for managing documents used in daily work.Professional workshopThe course was designed by accredited project management trainers and project managers with many years of experience. It is highly interactive and contains practical parts based on a case study allowing you to apply the acquired knowledge in practice.Learn how to plan all stages of a projectWithout a good plan, there is no good action, that’s why you will study how to start each project and properly plan all stages of it. Find out how to work on several projects at the same time. Working on several projects at the same time is a nightmare of many employees but after finishing our free online project management course you will consider it as an interesting challenge.Reveal project monitoring and controlling techniquesWith this project management course, you will gain the knowledge about project monitoring and project controlling techniques. Learn not only how to plan projects but also effectively monitor it. Without monitoring, there is no data about actual progress.Enrich your competences with the project management diplomaAfter finishing this free, online project management course, you can purchase our Alison diploma/certificate which is valuable in the job market. Prepare yourself for new job opportunities.What Will I Learn?You will:- Be able to effectivel...

787 kr.

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Diploma in Quality Management Alison Course GLOBAL - Parchment Diploma

Diploma in Quality Management Alison Course GLOBAL - Parchment Diploma

Quality management is an integral component of many businesses and organizations, both small and large. Of all quality management system regimes, the ISO 9000 family of standards is probably the most widely implemented worldwide.Alison's diploma course will introduce you to quality management standards such as ISO 9000 and its specifications and costs. Topics such as "Cost of Quality" and what tools are used in "Total Quality Management" (TQM) are covered in more detail. The "Cost of Quality" is a term that's widely used and widely misunderstood. It isn't about the cost of creating a quality product or service, rather it's the cost of not creating a quality product or service. Popular TQM tools include Checklists, Fishbone Diagrams, Histogram Charts, "Plan-Do-Check-Act" (PDCA) Cycle and Pareto Diagrams. Any business with high service quality will meet customer needs while remaining economically competitive.In this course you will learn what service quality means and how it can be applied within service industries. You will learn more about the practices and procedures that can be used to improve customer satisfaction.This Diploma course will be of great interest to all quality management professionals who would like to learn more about the application of quality management within an organization, and to all learners who are interested in developing a career in the area of quality management.

787 kr.

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Diploma in Information Technology Management Alison Course GLOBAL - Parchment Diploma

Diploma in Information Technology Management Alison Course GLOBAL - Parchment Diploma

The Diploma in Information Technology Management is a course that explains why managers must understand how Information Technology plays a fundamental role in both the structure and control of the modern business. A successful manager must have an excellent grasp of the functionality, capabilities and effects of the technology that he or she must implement and manage.This course presents an array of the core concepts of Information Technology management. The course will review such key areas as corporate frameworks, software, databases, information systems, communications and management of personnel in relation to technology and from the point of view of the business manager.This course is ideal for management professionals who wish to gain an in depth understanding of the management of Information Technology in the modern corporation. The course is also ideal for those who would like to learn about the central role of Information Technology in today’s workplace.

787 kr.

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Business Intelligence and Knowledge Management Systems Alison Course GLOBAL - Parchment Certificate

Business Intelligence and Knowledge Management Systems Alison Course GLOBAL - Parchment Certificate

Business Intelligence is a set of theories and methodologies that handle large amounts of data and information and assists managers with decision-making. Knowledge management is the process of capturing, storing, retrieving and distributing the knowledge of the individuals in a business for use by others in the business to improve the quality and/or efficiency of decision making across the firm.This course in Business Intelligence and Knowledge Management Systems enables the learner to study information tools used to assist decision-makers and describe the process known as decision-making including the three steps involved. The course will be of interest to business professionals who would like to gain a basic knowledge and understanding of the benefits of business intelligence and knowledge management systems.

229 kr.

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Diploma in Modern Human Resource Management Alison Course GLOBAL - Parchment Diploma

Diploma in Modern Human Resource Management Alison Course GLOBAL - Parchment Diploma

Learn more about modern human resource management practices and procedures. The course Diploma in Modern Human Resource Management describes the principles and practices used by HR professionals and managers in the areas of recruitment, selection, training and employee motivation strategies. It also describes methods used to both successfully communicate with and also evaluate and interpret communication from employees. The course first introduces you to the seven main roles that HRM plays in business. You will learn about key concepts such as strategic planning, the employment cycle and multiculturalism, and why the HRM function is key to success. The course then introduces you to the main points in the recruitment process and how to develop a job analysis, a job description, and job specifications. Next, you will learn about the steps involved in the selection process such as criteria development, application and résumé review, test administration as well as the major categories of employment tests. Different interview styles and techniques are reviewed, as well as how to choose the right type of interview for the job and the formal and legal steps involved in making an official job offer. The course introduces you to the concepts involved in compensation planning and development such as providing the basic salary, holiday pay, health benefits and retirement packages. You will also learn about applying specific retention strategies to include in HR plans, while keeping the company budget in mind. Next, the course introduces the steps involved in training an employee. You will learn about the goals of orientation, the benefits of in-house versus external training, and how to design an effective training program. The course then describes the main points in the employee retention and motivation and you will gain an understanding of motivational theories and the application of them in the development of retention plans.

787 kr.

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Managing Health and Safety in Healthcare - Safety Management Alison Course GLOBAL - Digital Certificate

Managing Health and Safety in Healthcare - Safety Management Alison Course GLOBAL - Digital Certificate

Learn more about safety consultation, training and management in healthcare.This course aims to provide healthcare line managers and department heads with an introduction to managing occupational health and safety. The full course consists of six modules and is suitable for all healthcare settings. This module, Module 2 , introduces you to Safety Management in Healthcare . It can be studied as a stand alone module or as part of the full course. Module 2 is split into five topics:Topic 1: Safety Statement,Topic 2: Safe Systems Of Work,Topic 3: Safety Consultation,Topic 4: Information, Instruction, Training And Supervision, andTopic 5: Investigation Of Accidents And Incidents.Please note that the module is intended as an overview and may need to be supplemented by more specific training and / or specialised advice.

179 kr.

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Public Relations: Optimize Systems Theory and Stakeholder Management Practices Alison Course GLOBAL - Digital Certificate

Public Relations: Optimize Systems Theory and Stakeholder Management Practices Alison Course GLOBAL - Digital Certificate

Learn about the organizational, prioritization and research theory behind PR functions.Learn about the organizational principles, stakeholder prioritization, and research practices of modern public relations by studying the course Public Relations: Optimize Systems Theory and Stakeholder Management Practices.This course begins by walking you through the organizational theory surrounding public relations. In particular this free course will look at organizational factors and structures, two areas vital in helping you to achieve excellent PR. The course also helps you to explore two of the main approaches used in PR today; the Systems Theory Approach, and the Stakeholder Management Approach.You will be introduced to methods that will help you to identify and prioritize stakeholders and publics, as well as helping you learn how to manage different stakeholders. To help you understand more about stakeholders and publics the Situational Theory of Publics, and the Contingency Approach to PR Strategy will also be discussed in detail. Finally, you will be walked through a case study that is aimed at helping you understand the real life applications and benefits of effective stakeholder management.You will learn about the importance of research in public relations, and its impact on your PR strategy. To do so you will explore the importance, purpose and forms of research. You will then build on this knowledge by learning about the different types of research.This course will be of great interest to you if you work in the area of PR and communications, and would like to learn more about effective PR. It will also be of interest to learners who would like to learn more about the organizational and research theory that drives PR, while simultaneously learning how to manage the stakeholders in your organization.This free Public Relations course will also be of interest to you if you would like to learn more about the optimization of PR within the modern business environment.

179 kr.

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Fundamentals of Operations Management - Revised 2017 Alison Course GLOBAL - Digital Certificate

Fundamentals of Operations Management - Revised 2017 Alison Course GLOBAL - Digital Certificate

Operations management is one of core processes taking place in modern companies, organizations and business in general. Our operations management certification online course focuses on fundamental concepts of this subject. Operation management is based on interactions between parties involved in process of transforming resources to goods or services. Principles of managing operations, role and functions of operations management should be implemented and understood by any company or organization engaged in manufacturing or production. Smooth co-operation between departments or companies being part of the supply chain is necessary for the process of producing goods or providing services to be successful and effective. Those professionals who deal with operations management or any other individuals interested in this matter, will find our course a useful, complexly presented introduction to the operations management world. The course goes from explaining of operations management, like definitions, roles and strategies used and then delve further into the subject, providing participants with knowledge and skills referring to, among others, facilities locations, aggregate planning, decision-making process of an operations manager and various internal relations going on between fundamental for this topics areas, like competitiveness and productivity. The course comes together with the certification process and is free of charge. It has been revised as of 2017. The course is run entirely online.What Will I Learn?The course’s content covers topics like: definition of operations management and its role in manufacturing, service provision processes, outlining strategies used in managing operations like facilities location, scheduling, aggregate planning, capacity planning, explanation of dynamics between productivity, competitiveness and operations, description of main traits and roles of operations manager and decision-making he is obliged to conduct, after completion of ...

179 kr.

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Sales Management - Business Ethics and Sales Alison Course GLOBAL - Digital Certificate

Sales Management - Business Ethics and Sales Alison Course GLOBAL - Digital Certificate

Learn more about the theory and practice of business ethics with regard to customer behaviour and sales.The course Sales Management - Business Ethics and Sales provides information on business ethics and values, understanding behaviour and etiquette in business communications and the theory and practices of consumer behaviour in regard to motivation and sales. The course will be ideal for people working in a sales environment, entrepreneurs or anyone with an interest in sales theory and practice. The course introduces the role of ethics in both business and everyday life and how ethics in selling is vital in business. Company policies and practices encountered in sales are covered such as: conflicts of interest, bribes, and non-compete/non-disclosure clauses. You will learn about the application of ethical behaviour in a business environment and how ethical businesses not only abide by laws and appropriate regulations, they operate honestly, compete fairly, provide a reasonable environment for its employees, and creates partnerships with customers.Next, you will learn about the standard model of communication, based on two parties, the sender and the receiver, exchanging information or ideas. You will also learn about how we use the different types of communication such as: verbal, non-verbal, written and body language. You will gain an understanding of behaviour and etiquette and how they can make the difference in how your customer perceives you and your personal brand.Finally, you are introduced to consumer behaviour, which is the study of consumer patterns that defines how people shop and, more importantly, why they buy. The hierarchy of needs model also explains the difference in what motivates people to buy products and services they need, compared to those they want. You will also gain an understanding of FAB (features, advantages and benefits) and how it is a powerful way to build an emotional connection with a customer.This course will be of great intere...

179 kr.

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Applied Operations Management - Aggregate Planning Alison Course GLOBAL - Digital Certificate

Applied Operations Management - Aggregate Planning Alison Course GLOBAL - Digital Certificate

Learn about aggregate planning techniques to optimize operations time and cost. Learn how aggregate planning is used in many businesses to match supply and demand of output over the medium time range of up to approximately 12 months in the future by studying the course Applied Operations Management - Aggregate Planning. Aggregate planning allows management to quantify materials and other resources that are to be procured so that the total cost of operations are kept to the minimum over a set period of time. The course begins by introducing the concept of aggregate planning and its use in medium term planning in businesses. You will be introduced to aggregate planning methodologies such as the tabular method and linear programming. You will learn how a tabular approach uses spreadsheets and the values of different variables, such as production by regular workforce and inventory levels can be calculated by using the costs associated with production, overtime, subcontracting, hiring, inventory and back-orders. The tabular method is widely used because it is easy to understand and utilize. However, the generated solution may not be optimal and many trials and errors may be needed to find the optimal solution. The course also introduces the linear programming technique and a special type of linear programming known as the Transportation Model, which can be used to obtain aggregate plans that would allow balanced capacity and demand and the minimization of costs. This course will be of great interest to all professionals working in the areas operations management or general management who would like to learn more about aggregate planning and the methods used in this important area of operations management. The course will also be of interest to all learners who are interested in operations management as a future career.

179 kr.

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Diploma in Nursing Leadership and Care Management Alison Course GLOBAL - Digital Diploma

Diploma in Nursing Leadership and Care Management Alison Course GLOBAL - Digital Diploma

Diploma in Nursing Leadership and Care ManagementThe essential role of the nurse as caregiver is well recognised but the modern nurse can also be a team leader and healthcare teacher.This nursing course provides an overview of the varied dimensions associated with the practical nurse as team leader within the healthcare setting. The course also provides the learner with an overview of the skills, techniques, and approaches required to effectively treat a diverse range of patients. You will also learn about transcultural nursing and how it addresses the issues encountered when providing medical care to diverse cultural groups, or those from cultures different from the nursing professionals.Nursing staff provide essential support during all phases of the surgical cycle, which encompasses the peri-operative, pre-operative, intra-operative and recovery room phases. In this free nursing course the learner is introduced to the vital roles performed by the medical team throughout the surgical experience.This nursing course will be of great interest to all health care professionals who would like to learn more about good nursing management practices and techniques that help protect and maintain the health and safety of both nursing professional and patient in any health care setting.The course will also be of great interest to any learner who is planning a career in the area of nursing or other areas of the health care sector.

542 kr.

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Diploma in Supply Chain Management Alison Course GLOBAL - Digital Diploma

Diploma in Supply Chain Management Alison Course GLOBAL - Digital Diploma

The Diploma in Supply Chain Management course is a Diploma course that explains what supply chain management is and how it can be a key component in organizational success.You will learn how modern supply chain ecosystems now comprise of a network of companies, countries and their governments, social and political organisations, natural, industrial (clusters), financial and human resources, delivery infrastructure including logistics and IT, and knowledge of the industrial environment. You will see how within these ecosystems, each configuration is unique to the particular enterprise that owns that supply chain. It is said that in today's market, firms don't compete, supply chains do. This course explains what supply chain design is and provides insights on how to design supply chains to give them competitive advantages over competing supply chains. Supply risk involves adverse and unexpected changes to any elements of a supply chain ecosystem.The aim of SCRM is to reduce supply chain vulnerability by identifying and managing risks within the supply chain and external to it. The course gives examples of resource uncertainties, characteristics of Wicked problems, and describes the elements of a cyber attack. It also lists the six strategies to reduce overall risk exposure.

542 kr.

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Diploma in Innovation Management for Food and Beverage Manufacturing Alison Course GLOBAL - Parchment Diploma

Diploma in Innovation Management for Food and Beverage Manufacturing Alison Course GLOBAL - Parchment Diploma

This program introduces you to the innovation process and an operational roadmap for managing innovation in a food or beverage business. This course is designed for food and beverage manufacturing businesses who are expanding their products and portfolio and will help companies tackle challenges in the food innovation process, realise growth opportunities and increase the power of their brand.The program covers the food innovation process and an operating roadmap which includes stages, steps, key activities, stage gates and cross-functional involvement. Topics covered include product portfolio, food values and design criteria, food and consumer trends, markets and cultures, consumers groups and generations, product and package opportunities, completing a design brief and designing labels and artwork. You will learn about ingredients, packages and suppliers, consumer validation, the recipe, scale up, operating standards, manufacturing process instructions, shelf life, retail monitoring and an innovation scorecard.Whether you are a start-up or an established company, distributing locally or exporting, being aware of what’s involved in effectively managing innovation will influence decisions, actions, operating practices, efficiency and sustainability. The program facilitator Noreen O’Connell has 25 years experience working in the global food industry and works with food manufacturers who are scaling their operations and brands for export markets. Noreen worked at executive level in the food industry for 12 years and led Technical centres, supporting 450+ manufacturing operations, in 112 countries, and spanning 300 products.This course will be of great interest to: Companies who are expanding their products and portfolio. Management and staff from technical, R&D, operations, commercial or any function actively involved in innovation. Graduates who want to prepare for employment in the area of innovation. Anyone with an interest in food innovation.

787 kr.

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Diploma in Hospitality Management - Revised 2017 Alison Course GLOBAL - Digital Diploma

Diploma in Hospitality Management - Revised 2017 Alison Course GLOBAL - Digital Diploma

Our hospitality management online certificate program will get your through useful content regarding hospitality business management and provide with ready-to-apply in everyday job hotel management knowledge. The 2017 version was revised in order to better meet the participant’s needs.Hospitality and tourism sector is one of the strongest and fastest developing industry all over the world with huge revenues being generated, especially in modern economies. Millions of employees find their jobs, either permanently or seasonally, in hospitality industry. It makes this market a highly competitive one. In order to provide your guests the best quality services and establish yourself as a professional, skilled and armed in know-how employee of the hospitality management, you require specific, adjusted to that area preparation. Our course may be helpful in that. On top of that by receiving hospitality management degree online after completing our course, you will have a written proof of gained knowledge, that might come as advantage when searching for new job opportunities in hotel or touristic business.What Will I Learn?The hospitality management subjects list covers various topics, from introduction and essential principles to more complex knowledge on different types of customers or classification of hospitality facilities. The specific content list includes: definition of hospitality, market segments, customer types and differences between hospitality and tourism; hotel management topics and classification, functions of hotel departments; revenue and sales in hospitality sector; planning and organization of a restaurant and kitchen operations, menu, design, layout etc.; procedures in food handling, contamination and safety processes plus rules of personal hygiene to be implemented; health and safety procedures, especially regarding fire. The course will provide you with knowledge on general nature of hospitality, including relations between tourism and hospitality bu...

542 kr.

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Diploma in Modern Human Resource Management Alison Course GLOBAL - Digital Diploma

Diploma in Modern Human Resource Management Alison Course GLOBAL - Digital Diploma

Learn more about modern human resource management practices and procedures. The course Diploma in Modern Human Resource Management describes the principles and practices used by HR professionals and managers in the areas of recruitment, selection, training and employee motivation strategies. It also describes methods used to both successfully communicate with and also evaluate and interpret communication from employees. The course first introduces you to the seven main roles that HRM plays in business. You will learn about key concepts such as strategic planning, the employment cycle and multiculturalism, and why the HRM function is key to success. The course then introduces you to the main points in the recruitment process and how to develop a job analysis, a job description, and job specifications. Next, you will learn about the steps involved in the selection process such as criteria development, application and résumé review, test administration as well as the major categories of employment tests. Different interview styles and techniques are reviewed, as well as how to choose the right type of interview for the job and the formal and legal steps involved in making an official job offer. The course introduces you to the concepts involved in compensation planning and development such as providing the basic salary, holiday pay, health benefits and retirement packages. You will also learn about applying specific retention strategies to include in HR plans, while keeping the company budget in mind. Next, the course introduces the steps involved in training an employee. You will learn about the goals of orientation, the benefits of in-house versus external training, and how to design an effective training program. The course then describes the main points in the employee retention and motivation and you will gain an understanding of motivational theories and the application of them in the development of retention plans.

542 kr.

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Introduction to Time Management - Revised 2017 Alison Course GLOBAL - Parchment Certificate Framed

Introduction to Time Management - Revised 2017 Alison Course GLOBAL - Parchment Certificate Framed

Learn how to manage your time effectively and efficiently, and minimize distractions in the workplace. Managing your time effectively and efficiently in the modern workplace is a key skill that all workers need to have. All the demands, distractions and interruptions of the working day can be overwhelming if not managed correctly. The course Introduction to Time Management will offer some suggestions for keeping the tide of external demands at bay and help you to develop a truly efficient routine and rhythm to your working day.Topics covered in this course include the benefits of being organised, how to prioritise your workload and the importance of being in the right state of mind. This course provides time management suggestions which the learner can try out and which can be adapted to fit different work situations.This course will be of great interest to all professionals and workers who feel that better time management skills will help them manage their working day more efficiently and effectively, and help them become more productive.

229 kr.

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Diploma in Marketing Management Alison Course GLOBAL - Parchment Diploma

Diploma in Marketing Management Alison Course GLOBAL - Parchment Diploma

Learn about marketing management and marketing research techniques.Gain a broad overview of marketing and marketing management by studying the course Diploma in Marketing Management. It also discusses ways to capture marketing insights in order to aid marketers in making decisions about their products or services.The course begins by introducing you to the process of marketing and core marketing concepts. You will learn about the marketing of products and services and how they differ. You will also learn about the theory behind modern marketing and how it has evolved over the years. Next, you will be introduced to competitor analysis and its important features. You will learn about marketing objectives, strategies, PESTEL framework, SWOT analysis and how they can be used in marketing.This course will also teach you the ways of doing competition and customer analyses.Next, you will be introduced to the marketing information system and its essential components and how it is used by marketers. You will also learn about the marketing research process, different types of marketing research and how it is used to capture marketing insights.Finally, you will learn different ways in which marketing research can be approached. You will learn about measurement, scaling and how they are used in marketing research. You will also get introduced to the process of sampling and the features of different sampling techniques. You will also learn how data is collected and prepared in order to be ready for analysis and data analysis methods.

787 kr.

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Diploma in Services Management Alison Course GLOBAL - Digital Diploma

Diploma in Services Management Alison Course GLOBAL - Digital Diploma

Learn to create business services that go beyond customer satisfaction and achieve customer delight. The course Diploma in Services Management introduces the topic of managing business services, how to make business services more effective and efficient, how businesses can achieve excellence in customer relationships by designing and developing effective and efficient service processes for their customers. The course begins by introducing you to the topic of service management and the elements of service management such as how best to serve customers in the modern business environment, what the product service systems are, what the service act comprises of, and how to ensure seamless service to customers both within and outside an organisation. You will then learn how businesses can use marketing elements to shape demand patterns for a service. You will learn about consumer behaviour and how important elements of service processes such as queuing and waiting lines can be re-designed to greatly improve customer experience and also increase service productivity and efficiency. You will learn how to develop an effective positioning strategy for a business service and how to use positioning maps to analyze competitive strategy. You will then learn about branding and what is meant by a 'brand'. You will learn about the key features of a successful brand and how they can be applied to a business service. You will examine the various components of strategic thinking and how to develop and implement a strategic plan. The course then introduces you to the dimensions of service quality and the elements of customer satisfaction. You will learn how to classify quality and customer satisfaction under the headings of 'hard', 'soft' and 'outcome' quality. You will learn about the benefits of implementing a Customer Relationship Management (CRM) system and how to develop an effective CRM strategy to improve service quality. Finally, the course describes the service innovation pr...

542 kr.

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Hospitality Management Studies - Food and Beverage Services Alison Course GLOBAL - Parchment Certificate

Hospitality Management Studies - Food and Beverage Services Alison Course GLOBAL - Parchment Certificate

Learn more about food and beverage services in the hospitality industry. Hospitality Management Studies – Food and Beverage Services introduces the functions, operations and organisation of the food and beverage department in the hospitality industry. The course also provides information on service principles, menu design and objectives, and restaurant layout and design considerations. The course begins by introducing the food and beverage operations within a hotel. You will learn about the relationship between the food and beverage department and other hotel departments, such as room service and the stewarding department. The course describes the organisation and key duties of restaurant staff, including floor staff and kitchen staff, from apprentice to managerial levels. You will also learn how to implement best practices to restaurant staffing and procedures. Next, you will learn about the classification of food and beverage services, based on market segments and customer types, such as the leisure, student and industrial markets. You will also gain an understanding of the different types of menu, the objectives of menus and the comparison among different menu types. Finally, you will learn about the basic food and beverage services such as table setting, with a focus on the procedures and items required. You will learn about menu planning, menu design and the considerations involved in the process. You will also learn about restaurant design and layout as well as the functional considerations involved in restaurant ambiance, and the features that can help to create an ambiance depending on the restaurant type. You will learn what skills and knowledge are needed to be able to manage a restaurant effectively with proper use of resources. You will know how to implement best practices in motivating, and monitoring team members. This course will be of great interest to professionals working in the hospitality industry who would like to learn more about food and be...

229 kr.

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Diploma in Information Technology Management - Revised 2017 Alison Course GLOBAL - Parchment Diploma

Diploma in Information Technology Management - Revised 2017 Alison Course GLOBAL - Parchment Diploma

Learn why Information Technology plays a fundamental role in both the structure and control of the modern business. The effective implementation and control of modern information technology (IT) is a key aspect of running any successful business and organisation. The Diploma in Information Technology Management explains the fundamental role IT plays in both the structure and control of the modern business, and why a successful manager must have an excellent grasp of the functionality, capabilities and effects of the technology that he or she must implement and manage.This course introduces you to core concepts of Information Technology management, and reviews key areas such as corporate frameworks, software, databases, information systems, communications and management of personnel in relation to technology and from the point of view of the business manager.This course will be of great interest to management professionals who wish to gain an in depth understanding of the management of Information Technology in the modern corporation. The course is also ideal for those who would like to learn about the central role of Information Technology in today’s workplace.Learn more about what Information Technology Project Managers do and how people become Information Technology Project Managers.

787 kr.

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Hospitality Management Studies - Hotel Operations Alison Course GLOBAL - Parchment Certificate Framed

Hospitality Management Studies - Hotel Operations Alison Course GLOBAL - Parchment Certificate Framed

Our hospitality management training program provides useful and interesting content regarding hospitality business management and arms participants with straightforward and ready-to-apply in daily job hotel management knowledge. Tourism industry and hospitality sector are one of the fastest developing industries all over the globe. They generate huge revenues and are strong fundaments of economies, especially the modern ones. Millions of professionals have found or will get their jobs in hospitality industry, permanently or seasonally. That is why this market is very competitive for employees. To be able to serve your guests the best way possible and develop yourself as a skilled expert with required know-how of the hospitality management, you need to obtain tailored to that field preparation. This is where our course may be of use. Also, you can receive hospitality management degree online, once you have completed the course. Such diploma will prove your skills, knowledge and an advantage while looking a job in a hotel or other accommodation facilities. It is free of charge course that is conducted entirely online with certification process.What Will I Learn?The hospitality management subjects list of this course includes general and more detailed topics. It starts from introduction to main principles. Then it moves to complex issues like different types of customers, functions of hospitality facilities etc. The list of content of the course covers: definition of hospitality, market segments, types of customers, differences between tourism and tourism; hotel management classification, functions of specific hotel departments; revenues in hospitality sector; organization, planning of a restaurant, as well as planning kitchen operations, design and menu etc.; procedures in food handling, health and safety procedures (regarding fire and more), contamination processes plus personal hygiene rules that needs to be followed. The course will learn the participants what i...

229 kr.

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Essential Management Skills for the Workplace Alison Course GLOBAL - Parchment Certificate

Essential Management Skills for the Workplace Alison Course GLOBAL - Parchment Certificate

Learn essential time and change management workplace skills that will make you a better manager.The course Essential Management Skills for the Workplace will teach you to essential workplace skills that will help you be a more effective and successful manager.The course begins by introducing you to aspects of change management and how to implement change within a business or organisation. You will then learn about bargaining and the strategies you can use to increase your bargaining power. You will learn about the five qualities that all workplace objectives should have and how they should be SMART - Specific, Measurable, Attainable, Relevant and Time-bound. You will learn about assertiveness and how assertive behaviour is the emotionally intelligent mid-point on a scale which starts with passive at one end and leads to aggressive at the other. You will also learn how to reflect an inner confidence outwardly by being serious about your appearance, making eye contact with the other person, and controlling your hands, feet and facial expressions.You will learn how to prioritise tasks - important tasks need not become urgent if they are planned and executed well. Urgent tasks often help others achieve their goals and are not necessarily important. You will learn more about the four Cs of motivation in the workplace - Contribution, Cohesion, Compensation and Comfort. You will learn about the stages of development that all teams go through, from the forming stage where team members get to know each other right through to the adjourning stage (wrapping up the task and breaking up the team).Finally, you will be introduced to virtual teams which are a group of people who work together across time and space; their links strengthened by use of electronic communication technology. You will learn about the benefits of virtual teams for both employers and employees.This course will be of great interest to existing junior managers or those wishing to move into the managerial l...

229 kr.

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Hospitality Management Studies - Hotel Operations Alison Course GLOBAL - Digital Certificate

Hospitality Management Studies - Hotel Operations Alison Course GLOBAL - Digital Certificate

Our hospitality management training program provides useful and interesting content regarding hospitality business management and arms participants with straightforward and ready-to-apply in daily job hotel management knowledge. Tourism industry and hospitality sector are one of the fastest developing industries all over the globe. They generate huge revenues and are strong fundaments of economies, especially the modern ones. Millions of professionals have found or will get their jobs in hospitality industry, permanently or seasonally. That is why this market is very competitive for employees. To be able to serve your guests the best way possible and develop yourself as a skilled expert with required know-how of the hospitality management, you need to obtain tailored to that field preparation. This is where our course may be of use. Also, you can receive hospitality management degree online, once you have completed the course. Such diploma will prove your skills, knowledge and an advantage while looking a job in a hotel or other accommodation facilities. It is free of charge course that is conducted entirely online with certification process.What Will I Learn?The hospitality management subjects list of this course includes general and more detailed topics. It starts from introduction to main principles. Then it moves to complex issues like different types of customers, functions of hospitality facilities etc. The list of content of the course covers: definition of hospitality, market segments, types of customers, differences between tourism and tourism; hotel management classification, functions of specific hotel departments; revenues in hospitality sector; organization, planning of a restaurant, as well as planning kitchen operations, design and menu etc.; procedures in food handling, health and safety procedures (regarding fire and more), contamination processes plus personal hygiene rules that needs to be followed. The course will learn the participants what i...

179 kr.

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Introduction to Management: Analysis & Strategies Alison Course GLOBAL - Digital Certificate

Introduction to Management: Analysis & Strategies Alison Course GLOBAL - Digital Certificate

This course is an introduction to management analysis and strategies. The course Introduction to Management: Analysis & Strategies will introduce you to principles of management that show you how to plan, organize, lead, and control your business or organisation. The course begins by introducing you to the different tools which can be used when analyzing a management strategy, as well methods of internal analysis. Next, the course reviews analytical methods that can be used by management, focusing on external, network, and social needs analyses. You will be introduced to the PESTEL methodology, and you will learn about the difference between upstream and downstream markets, as well as the meaning of industry, and the top three ethical concerns of social network analysis. The course then introduces you to the meaning of strategy and strategic management. You will learn about different kinds of strategy such as differentiation, focus strategy, or customer intimacy strategy. You will also be introduced to management by objectives (or MBO). You will learn about different internal factors to consider when creating a management strategy, particularly how to use the balanced scorecard to group goals, objectives, and metrics in different areas of an organization such as finances. The course also reviews organizational control, corrective action, and operational controls within management. This free online course will be of great interest to professionals working in the business management and who would like to learn more about the application of analytical and strategic methods in management. It will also be of interest to business owners seeking to improve the management of their operations, or even someone who is simply interested in the theories and tactics of management.

179 kr.

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Cash Flow Management Basics Alison Course GLOBAL - Digital Certificate

Cash Flow Management Basics Alison Course GLOBAL - Digital Certificate

Analyse Balance Sheets, Income Statements; calculate, interpret financial ratios; implement actions to reach key financial targets of liquidity. The course Cash Flow Management Basics introduces you to the main liquidity, efficiency, profitability, leverage ratios, and will give you the skills to carry out liquidity and profitability ratio analysis, assess the impact on the financial statements of changes in revenue and costs, and relate them to the achievement of a company’s financial targets. You will also understand how Ratio Analysis is used by prospective lenders and investors.The course shows you how to use the information contained in the Income Statement and Balance Sheet to obtain financial ratios. It explains, with examples, the relation between the absolute values of sales, costs, expenses, assets, liabilities and equity as a base to understand the financial position of a company and its likely performance in the future.With this course you will gain skills in using financial ratios in management decisions targeted at improved business performance and sustainable growth. You will be able to compare simulated ‘real’ companies in terms of business performance, risk of insolvency, profitability. It gives practical examples on calculation and interpretation of financial ratios that can be related to your business experience.This free course will be of great interest to learners who want to gain skills and confidence in using financial information to make decisions with financial implications, and it will improve your ability to communicate financial priorities, issues, and measures.

179 kr.

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Introduction to Strategic Management Alison Course GLOBAL - Digital Certificate

Introduction to Strategic Management Alison Course GLOBAL - Digital Certificate

Leverage your understanding of the difference between operating and strategic management decisions. The course Introduction to Strategic Management introduces you to the concept of strategic management and how management can use the principles underlying strategic management to formulate and implement major goals and initiatives. The course explains what a mission statement is and what it can achieve for a business. You will learn what parameters should be included in a strategic plan and how a strategic plan should help determine long-term decisions including an organization's objectives, goals and course of action. You will learn how clearly stated mission statements add focus to the organization's efforts. You will learn the difference between operating decisions and strategic decisions and what a strategic management decision process involves. You will also learn more about experience curves and how they are used in business strategy. Finally, you will learn about doom loops, how a business can avoid getting into a doom loop, and what steps can help a business get out of a doom loop if they are already in one. This course will be of great interest to all professionals working in management, who are involved in making strategic decisions, and to all learners who would like to learn more about the role of strategic management in business.

179 kr.

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Strategic Management - Decision Making Process and Tools Alison Course GLOBAL - Digital Certificate

Strategic Management - Decision Making Process and Tools Alison Course GLOBAL - Digital Certificate

Learn about the decision-making process and tools to successfully implement long-term goals and objectives.Strategic Management - Decision-Making Process and Tools is a course that teaches you how top managers use the decision making process and associated tools to implement long-term goals and objectives. The course begins by introducing you to the decision making process involved in strategic management. You will learn about important decision making steps, from determining the mission or purpose of an organization to specifying objectives and goals to formulating a strategic plan and through to monitoring, reviewing and evaluating the strategic plan. The course then introduces you important topics in strategic management, such as strategic competitiveness, strategic risk, strategic flexibility, and internal and external analysis and what role they play in the decision-making process. Finally, you will learn more about the 7-S Framework from McKinsey. This management model is used as an organizational analysis tool to assess and monitor changes in the internal situation of an organization. The components of the 7-S Framework are: Structure, Systems, Style, Staff, Skills, Strategy and Super Ordinate Goals. You will learn how a change in any one of these components of an organization can be analyzed to determine its effect on the other components. This course will be of great interest to managers and professionals in the area of strategic management, who would like to learn more about effective decision making processes that can guide a business’s future direction.

179 kr.

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Diploma in Sales Management Alison Course GLOBAL - Parchment Diploma

Diploma in Sales Management Alison Course GLOBAL - Parchment Diploma

Learn key sales skills and sales techniques for success in sales management. Learn about the principles, practices and tools involved in all aspects of the selling process by studying the course Diploma in Sales Management. The course begins by introducing you to the role of sales in everyday life and how selling is vital in all aspects of business. You will learn how Internet-based tools, such as forums, social networks like Facebook, MySpace, and Twitter, along with web sites, live chat and other interactive features allow customers to participate in the modern sales process. You will learn about customer relationship management tools and how they are used to organise all of a customer's interactions, as well as adaptive selling, which allows you to listen to customers, understand their needs, and adapt your conversation and presentation accordingly. The course then introduces the role of ethics in sales and business. You will learn about the application of ethical behaviour in a business environment and how ethical businesses abide by laws and appropriate regulations. The main factors in relation to customer prospecting are covered in detail. You will learn about the tools used, such as direct marketing and cold calling, as well as the pre-approach, a critical step that helps you earn the customer’s trust. You will learn about the sales approach and the six Cs, which will help you make a good impression when you contact your prospect, as well as techniques like preparation, research, establishing credibility and customisation of the sales approach to the individual customer. You will gain an understanding of the main types of objections that you may encounter in sales and the six strategies that can help you handle virtually any objection. You will also learn about the process for preparing your sales presentation, how you can stay focused on the outcome and how to adapt your presentation to your prospect’s needs. Finally, you are introduced to entrepreneurial...

787 kr.

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Diploma in Modern Project Management Theory and Practice Alison Course GLOBAL - Digital Diploma

Diploma in Modern Project Management Theory and Practice Alison Course GLOBAL - Digital Diploma

Learn more skills and earn your diploma in effective modern project management theory and practice.The course Diploma in Modern Project Management Theory and Practice is designed for anyone who wants to learn about contemporary project management. With organisations looking to deliver projects faster and cheaper project management has evolved continuously since the 1980’s to help address these needs. Using the Project Management Institute's Book of Knowledge, along with other core theory, this course describes in detail the modern theory and best practices of project management.The course begins by introducing you to essential topics such as profiling projects, the phases and organizational structures within a project, and the tasks performed in a project. You will then learn how the role of project managers needs to shift emphasis; project managers need to move from managing the tasks to taking a leadership role. As projects become more complex project managers need to get a good understanding of what the clients' expectations are. They also need to know how decisions are reached, how information is communicated, and how and why changes are made to the project plans. The essential element of project management is about getting projects completed on time and within budget. In this course you will learn how a project, with its associated goals and processes, must be definitively established by a project manager. You will also learn how a project schedule covering both the team members and equipment needs to be drawn up, reviewed and approved. The course then describes why rigorous implementation of quality control is a very important aspect of project management, and why the project manager and the project team must be risk aware during each phase of the project. You will also learn about how the project manager has to oversee the procurement process by ensuring that the relevant contracts with suppliers are in place and that each supplier meets all the necessary ...

542 kr.

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Diploma in Change Management Alison Course GLOBAL - Parchment Diploma

Diploma in Change Management Alison Course GLOBAL - Parchment Diploma

Learn the principles and practices for successfully implementing organizational change management. The course Diploma in Change Management will help you develop the skills necessary to play an active and effective role within an organization that is going through a period of change. With increased competition and technological advancements businesses need to be able to change the way they provide their services in accordance to their customers' demands. Should they fail to do so, they face the real risk of losing customers and even going out of business. The course begins by introducing you to the theory of change management. You will examine contemporary forms of organizational structures and analyse the strategies that are used to implement change in each structure in the most efficient manner. You will then be introduced to a more practical approach to change management. You will examine the factors needed to successfully implement change and develop a positive attitude towards change within an organization. You will learn that through communicating effectively, establishing a sense of trust and allowing an input from all departments, change can be embraced rather than feared. You will examine the fears and apprehensions that employees may encounter during periods of change and learn how to develop the skills needed to empathise with them, help them see the positive aspects of change and even become champions of change. Finally, you will study key factors that research suggests helps develop a positive organizational capacity for change. Each factor focuses on a different element of the organization such as: the role of middle management, the creation of a culture of accountability, and the role trust plays in the process. You will study a range of tools and processes that help implement change across an organization, and these will give you the skills necessary to help individuals, teams, and large systems adapt to change. This Diploma course will be of great...

787 kr.

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Diploma in Change Management Alison Course GLOBAL - Digital Diploma

Diploma in Change Management Alison Course GLOBAL - Digital Diploma

Learn the principles and practices for successfully implementing organizational change management. The course Diploma in Change Management will help you develop the skills necessary to play an active and effective role within an organization that is going through a period of change. With increased competition and technological advancements businesses need to be able to change the way they provide their services in accordance to their customers' demands. Should they fail to do so, they face the real risk of losing customers and even going out of business. The course begins by introducing you to the theory of change management. You will examine contemporary forms of organizational structures and analyse the strategies that are used to implement change in each structure in the most efficient manner. You will then be introduced to a more practical approach to change management. You will examine the factors needed to successfully implement change and develop a positive attitude towards change within an organization. You will learn that through communicating effectively, establishing a sense of trust and allowing an input from all departments, change can be embraced rather than feared. You will examine the fears and apprehensions that employees may encounter during periods of change and learn how to develop the skills needed to empathise with them, help them see the positive aspects of change and even become champions of change. Finally, you will study key factors that research suggests helps develop a positive organizational capacity for change. Each factor focuses on a different element of the organization such as: the role of middle management, the creation of a culture of accountability, and the role trust plays in the process. You will study a range of tools and processes that help implement change across an organization, and these will give you the skills necessary to help individuals, teams, and large systems adapt to change. This Diploma course will be of great...

542 kr.

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